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‘Uninsured’ Bali travellers should take some blame


Countless young Aussies are among those who are stuck in Bali, or who have reportedly jumped on buses or ferries to escape the island, as Mt Agung readies to properly erupt.

 

Some of those remaining are concerned about running out of money for food and accommodation – as well as how and when they will actually get home, no doubt.

 

But many young tourists have taken aim at travel insurers for their dilemma, saying they've been abandoned as events have unfolded.

 

Image AAP

 

On her first overseas trip without her family, Emily Martin, 19, told Australian Associated Press that insurers were leaving travellers “in the dark”.

 

“They don't really tell you that you're not covered by the insurance for the volcano…” she said.

 

Her friend, Dannielle Hicks, 19, told AAP she had sobbed when she realised she would run out of money abroad.

 

Surely, there would be many others who feel the same way too.

 

It would be easy to point the finger at insurers for leaving travellers ‘without assistance’ during the current situation in Bali (or in similar events, for that matter). And indeed insurers have limited financial and other support during the eruption of Mt Agung.

 

But ultimately, it is up to consumers to consider any events that may exclude them from coverage - like volcanic eruptions – and importantly, the cut-off dates for coverage of such events. And as always, holidaymakers need to be responsible for ensuring they purchase the right level of coverage for their trips.

 

As per consumer website, CHOICE: “Taking it [travel insurance] out to cover for a known event would be the equivalent of taking out car insurance after you've had an accident. If you haven't already bought travel insurance, you still need it for any future unseen events.”

 

“Some insurers re-instated cover for the Mount Agung volcano between the tremors in September and the eruption in November.”

 

Denpasar Airport remains closed for a third successive day. According to The Jakarta Post, in a statement, Bali Governor Made Mangku Pastika asked hotels to give at least one-night of free accommodation to those affected by the airport closure, and offer the lowest rates for those needing to extend their stay.

 


Written by: Mark Harada
Published: 29 November 2017


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