Subscribe to Win!

AFTA reduces operating hours

New hours come into effect next month

The impact of COVID-19 on the travel agency sector continues, with the announcement that the Australian Federation of Travel Agents (AFTA) has cut its hours to three days per week. 


From 1 September, AFTA will operate Monday to Wednesday from 9am to 5pm. 


AFTA CEO Darren Rudd (left) recently met with Zali Steggall (centre) in Sydney's Mosman Electorate (Image AFTA)


“AFTA’s focus right from when the pandemic hit has been on supporting members and helping them navigate through these unprecedented and challenging times,” AFTA CEO Darren Rudd said. 


“This included the removal of membership fees for this year as well as changes to the annual ATAS renewal period to remove any barriers to membership. 


“As well, AFTA has produced an extensive range of dedicated resources to support members including webinars across a range of priority areas, on-going skills and training support including the recently launched Micro Credentials program, plus individual member advice as well as extensive political lobbying.


“The economic reality however means that we have had to take this difficult decision to reduce our hours of operation. to three days a week. 


“This decision, while tough, is the right one. During this time of reduced operations, we ask for members’ patience as we navigate the high volume of member queries.”


Mr Rudd said the measures would likely need to be in place until the end of the year.


“The AFTA Board of Directors and the entire operational team remain committed to supporting members get through COVID and delivering initiatives that support the recovery of the travel and tourism sector.”


Read our interview with Darren Rudd, his first as AFTA CEO, here.


Click here to read the latest issue of traveltalk Click here to read the latest issue of traveltalk

comments powered by Disqus