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AFTA releases new steps to support agents, industry

The Australian Federation of Travel Agents (AFTA) has approved a raft of new measures to help support ATAS accredited travel agents and the wider industry.

Among these steps, membership fees will be scrapped for the next billing year, “significant” austerity initiatives will be introduced to reduce outgoings, and the 2020 National Travel Industry Awards (NTIA) are cancelled. 


AFTA will also move much needed monies from its investment fund to help finance “critical operational costs for ongoing support of members” and switch ATAS accreditation to a “monitor and support mode”.


Image Mark Harada


The organisation says its primary focus for the next six months will be on industry support as well as government engagement to help secure assistance for the sector.  


Subject to the COVID-19 situation and position of the industry, a “recovery event” will also be planned for November 2020 in place of NTIA 2020. In the meantime, AFTA will: 

-       Provide a full refund of all monies including sponsorship fees and all pre-purchased tickets will in the coming weeks.

-       Recognise the nominees who invested considerable time to complete their nomination submissions.


AFTA CEO Jayson Westbury says the new moves are “common sense decisions which will make a real difference to agents and sponsors while ensuring AFTA is able to continue advocating for our members and their customers at this critical time”.


“Quite apart from the financial benefit for agents and our valued NTIA partners at a time when every dollar matters, it just wouldn’t be right to proceed with NTIA at this time,” he said. 


“We will get through this together and with that in mind are planning a recovery party in November and an even bigger and better NTIA 2021.” 


“Finally, AFTA Members will be contacted directly and more information will be provided with regards to financial reporting requirements and the fact that membership fees will not be charged. 


“AFTA remains committed to supporting members through these unprecedented times.”


Traveltalk is a proud Media Supporter of the National Travel Industry Awards. 


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Written by: Mark Harada

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