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New Sabre Pacific tools save time and money

A range of new services and initiatives from Sabre Pacific are helping Australian agencies take advantage of cloud computing and streamline their businesses.

Launched in June, ‘Sabre Vero’ is Sabre’s new cloud computing service. Creating a virtual desktop, it gives travel consultants the ability to access their agency applications from multiple devices including Mac, PC, desktop, laptop, zero client, iPad, tablet and smart devices across multiple locations.


The service gives consultants the flexibility to pick and choose which applications they’d like to include on their virtual desktop based on individual requirements. This makes it perfect for remote or mobile team members, office-based hot-desking and anyone who wants the freedom to take their world with them wherever they need it.


“Sabre Vero allows the travel industry to centralise their technology offering with managed technical support for the Desktop as a Service (DaaS) and associated applications,” said Sabre Pacific Managing Director, Jeremy van de Klundert.


“By minimising expenditure on local hardware and office-based servers, cloud computing is not only a cheaper option for travel agencies but it also delivers efficiency, flexibility and increases consultant productivity.”


Also new to Sabre is ‘Travel Intelligence’, a collection of visual data sets that are now available to Sabre customers in Australia. The tool collates information from the application ‘Sabre Agency Manager’ and draws meaningful business insights for agents. Now with a choice of over 100 comprehensive reports, and new dashboards, it provides quick, easy and more visual analysis of relevant travel-related intelligence.


“Data is the hidden gold in today’s agencies,” said van de Klundert. “We are therefore heavily focused on unlocking the value of data to help all our customers gain actionable insights that enhance their success. Those agencies that are leveraging the power of data are the ones we see really succeeding.”


Agencies can chose from the wide range of reports, and opt to receive them via email on a regular basis. Alternatively agencies can access the intuitive web application to create their own reports or Sabre’s Business Intelligence Analysts can write customised reports on behalf of agencies or their customers.


And finally, this month Sabre also announced the launch of a new suite of automation solutions, designed to help agencies further streamline their business and remove costs.


Called ‘Ticketing Express’, the suite allows Australian agents to automate the usually manual ticketing process. Research conducted by Sabre identified that on average, consultants spend 14 per cent of their time on ticketing tasks. By automating these processes using ‘Ticketing Express’, agencies reduce the risk of error and agents are freed up to concentrate on sales opportunities.


“Agencies who manage bookings made online spend approximately 4.15 minutes manually fulfilling these bookings,” said van de Klundert. “This can translate into thousands of dollars for large agencies. Ticketing Express removes this cost from their business and frees up consultants to concentrate on what they were hired to do – sell travel!”

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Written by: Jessica Zoiti

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