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Travel agents to get addition $130m support

Eligible travel agents, tour wholesalers and inbound tour operators will be able to access an additional $130 million care of the government’s COVID-19 Consumer Travel Support Program.


The government is currently finalising payments under Round One of the program valued at $128 million, “which has supported around 3000 travel agents who continue to service their customers, including by providing refunds and credits for Australians whose travel has been impacted by state border lockdowns and the closure of international borders,” Minister for Trade, Tourism and Investment Dan Tehan said.


Tehan thanked the Australian Federation of Travel Agents Limited, Australian Tourism Export Council and Council of Australian Tour Operators “for working closely” with the government on the “design” of the second round of this package.


Under Round Two, eligible travel agents and tour operators who have received a payment under Round One may be entitled to a second payment, ranging between $7,500 and $100,000. To be eligible the business must:

  • Have been operating a travel agent, inbound tour operator or tour wholesaler business prior to the announcement of the closure of international borders, and are continuing to operate that business;
  • Have a turnover of between $50,000 and $20 million (or between $500,000 and $200 million Total Transaction Value - TTV) for the 2019 calendar year; and
  • Have been in receipt of the JobKeeper extension (28 September 2020 to 28 March 2021).


To ensure equity, businesses found to have received a payment based on TTV in Round One that was greater than they would otherwise have received if the payments for Round One and Two were calculated on turnover, will not be eligible for a Round Two payment.


“Before COVID-19, domestic tourism made up approximately 77 per cent – or $107 billion – of tourism spend and we want to see that level of spending return,” Tehan said. 


“Our government announced 800,000 half-price airfares to support airlines and tourist destinations and when you’re booking your discount holiday, do it through your local travel agent to support them as well.”


For more information, visit the Austrade website.

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