The TravelManagers family will long remember Friday 24 November as Black Friday, the day they suddenly lost one of their own. Personal travel manager (PTM) Denise Dean, representative for Hendra in Brisbane suffered a brain aneurism on Tuesday and died a few days later at the Royal Brisbane Hospital.
The sudden loss of 59-year-old Denise has shocked and saddened the close-knit TravelManagers family.
“Denise had just celebrated her three-year anniversary with the company and in that short time she had touched us all with her positivity, enthusiasm and complete love of life. Denise was a highly successful PTM and was simply a beautiful person inside and out. Denise’s sudden departure from this world has come as a complete shock and she will be greatly missed by us all,” says TravelManagers Executive General Manager Michael Gazal.
It is a real testament to Denise’s popularity that PTMs in mass, have taken to social media to share their grief with hundreds of messages being received from PTMs around Australia.
“It is this sharing of memories and mutual support that is helping to provide comfort as PTMs come to terms with the sudden and tragic loss of our friend and colleague,” says Gazal.
Brisbane based PTM Simon Tinkler shares his tribute to his “beautiful Denise”.
“Denise, I wish I could have told you more powerfully what I think about you: beautiful, welcoming, radiant, glamorous, classy, fun, caring, accepting and courageous. Every time you saw me, your face would light up and you would glide across the room like Judy Garland and we would do that gorgeous little kiss on the cheek and talk. Standing with you it all felt all so First Class with champagne. You put style and elegance back into our lives and helped me glimpse the golden age of travel. I loved your hair, your make up, your shoes, and your shining eyes. It breaks my heart to bid you farewell.”
PTM Suzanne Markham’s comments typify the sentiments being shared by the PTMs.
“Elegance, grace and beauty both inside and out! Cannot believe we will never see you again my friend. No words can convey my crushed heart.”
Denise, had been in the travel industry for 26 years, yet it was joining TravelManagers in 2014 that she felt really at home. Earlier this year she celebrated her personal best month of commission sales where she highlighted her passion for her clients and her love of being a PTM.
“Three years ago, I became a personal travel manager and I haven’t looked back. My clients inspire me and they are the reason I get out of bed every day. My family is number one, so being home and available is the greatest benefit for me of being home based and the opportunity to combine personal interests with travel has been a dream come true.”
PTM Leisa Burdette, representative for Hamilton worked closely with Denise and remembers the early days.
With a heavy heart Burdette publicly shares her tribute to Denise “I admired you for so many reasons - your style, your kindness of spirit, your professionalism, your strength as a mother. An example of the best a person can be. I’m so grateful to have been your friend, even if only for the shortest of time. I’m going to miss you beyond measure.”
Karen Dowling, Denise’s QLD BPM worked intimately with Denise during the past 3 years says, “Denise was the epitome of a Personal Travel Manager; her integrity and passion for the industry, her clients and fellow PTM’s was infinite. Denise was an instrumental campaigner for the TravelManagers brand and was profusely generous with her time, guidance and support to her fellow colleagues and suppliers. Denise was awarded the 2017 Advocate Award at this year’s annual TravelManagers Conference in Darwin.”
“On a personal note,” says Karen, “Above all, Denise was my friend. She was compassionate, thoughtful, elegant and inspiring. All those who knew her will wholeheartedly agree, Denise is simply irreplaceable.
Karen has been with Denise’s family over the last few days providing support and comfort,” says Gazal.
Denise leaves her husband Robert and children Elliott, Claudia and Simona.
“Denise’s family are understandably completed devastated and slowly coming to terms with the sudden loss of their wife and mother.
Dean’s funeral service will be held at 10am on Thursday 30 November at St. Agatha’s Parish Church at 52 Oriel Road, Clayfield.
The family has asked in lieu of flowers, donations can be made to the Queensland Brain Institute https://www.uq.edu.au/giving/donations/
Traveltalk also offers its condolences to DD's family, friends and colleagues. Vale DD.
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