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Travelsectorkeeper survey opens

Meanwhile, AFTA thanks Tourism Australia for travel agent support

The Australian Federation of Travel Agents is urging all members to take part in its Travelsectorkeeper survey as AFTA continues its campaign for tailored support for the travel industry. 


According to AFTA, the survey “builds on the 2020 survey and will be used to provide an objective measure of the devastating impact of COVID-19 on the sector in AFTA’s Pre-Budget Submission, Ministerial and Departmental Briefings as well as at a local political and media level”. 



In Canberra again this week for meetings with key stakeholders, AFTA CEO Darren Rudd says that it was a critical time for travel agents, tour operators and wholesalers with JobKeeper set to end on 28 March. 


“JobKeeper has been central to helping businesses keep the doors open and support customers with cancellations, refunds and credits and we need Travelsectorkeeper moving forward,” Mr Rudd remarked. 


“We have been working closely with the Federal Government and have made known just how vital ongoing financial support is for your business until international travel resumes.” 


“Completing this confidential, short survey will further strengthen our case in fighting for the survival of your business and I encourage all members to do so.”


Members can take the survey at     


Elsewhere, AFTA has reminded travel agents to complete the Tourism Australia Aussie Specialist Program (ASP) if they want to appear on the Tourism Australia website as part of the ‘Holiday Here This Year’ campaign. 


Those who complete the training will feature in a “find a travel agent near you” link on, which prompts consumers to book with a travel agent. 


In May last year, Tourism Australia made a local version of its International Aussie Specialist Program available to travel agents. 


“AFTA’s partnership with Tourism Australia saw 2,000 travel agents complete the Aussie Specialist Program, equipping them with the tools and resources to sell domestic holidays,” Rudd said. 


“To date, Tourism Australia’s ‘Holiday Here This Year’ campaign, which includes a call to action to talk to a local travel agent, has reached over 20 million people.”


“We are thankful for the work Tourism Australia has done to support our sector.”


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Written by: Mark Harada

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