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The Travel Manager riding the winds of change

Making a major career change is a big decision, especially when it entails leaving behind a successful job and setting up your own business.


For Mark Knight, who joined TravelManagers in August 2017, the change is already paying dividends.


Mark on NZ's Franz Josef Glacier (Image Supplied)


Knight, who is representative for Thornlands in Queensland, says he has found the biggest surprise since he joined TravelManagers to be the amount of time he now has for life outside his job.


“I’ve gone from working 7am until 7pm most days, to only three to five hours on an average day,” he said.


“I can take my daughter to and from school, assist in her classroom once a week and catch up with friends.” He also has time to indulge his passion for cooking.


As well as the vast improvement in work-life balance, Knight says he is thrilled with the progress he’s made in building his business so far, estimating that he is on track to surpass his previous income within the next 24 months.


“I’ve always been focused on providing a high standard of personal service to my clients. But having spoken to other new PTMs, it seems that we are all reaching another level now, with fewer interruptions during our work day meaning more time to focus on each client.


“My clients also say that they like dealing with the owner of the business rather than a consultant that’s part of a large company.


One client has sent me two referrals in the past six months: something that happened a lot less frequently when I was a consultant at a large company.”


Knight says he has also appreciated the support he has received from fellow PTMs, from one-on-one discussions prior to  making the move to information-sharing via the PTM Facebook page and regional cluster meetings at which PTMs can share ideas, experiences and knowledge.


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Written by: Jon Underwood

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