TravelManagers is celebrating the company achieving a new sales revenue record for the first quarter of 2017. Following a record sales month for February, the month of March resulted in a 16% increase compared to 2016, while the cumulative result for January to March 2017 was up 13% compared to the equivalent three months in 2016.
“We couldn’t have asked for a better start to 2017, our consistent increase in sales further cements TravelManagers’ standing in the industry. These results are proof the home-based consultancy model is robust and confident and that demand for the personal travel manager concept is strong. We’re thrilled with these results as it shows the professionalism and calibre of our personal travel managers who have taken everything we’ve given them and leveraged it for their clients and converted it into sales,” says TravelManagers Executive General Manager, Michael Gazal.
TravelManagers’ attribute its leisure sales increase to predominantly escorted touring and cruise, with increases of 29% and 18% respectively for the same first quarter period last year.
Gazal reiterates that with significant product discounting, this sales milestone is even more of an achievement worth celebrating.
“The 13% growth for first quarter sales year on year is technically underestimated. Significant discounting across a number product categories has been driven by capacity growth, which has affected total transaction values and revenue comparisons.
The emerging destinations of Africa and in particular South America have also played a part in the company’s increased first quarter sales.
“Traditional leisure destinations of Asia, Europe, USA/Canada and the Pacific continue their popularity, but we have experienced notable sales growth for Africa and South America. Consumer interest has renewed for Africa with increased competition and accessibility via Middle East gateways and the new airline routes to South America has definitely assisted to increase consumer awareness,” says Gazal.
Supporting partner suppliers’ products are absolutely key to the TravelManagers business model.
“TravelManagers prides itself on having exceptional, strong and effective supplier relationships and we are proud to be able to deliver strong sales volumes to our partner suppliers as this ensures our personal travel managers maximise the value they deliver to their clients,” says Gazal.
TravelManagers attribute its key to success being the personal and consistent service delivery for both leisure and corporate clients from the 500 plus personal travel managers across Australia.
“When you’re dealing with a personal travel manager you’re dealing with an expert. They’re local, motivated and well informed. That’s why they’re proving to be so popular with travellers and also why the personal travel manager model is so attractive to travel consultants. They work under their own steam, when and where they choose in addition to the remuneration being very attractive,” says Gazal.
Achieving her personal best month commission since joining TravelManagers three years ago, Denise Dean personal travel manager representative for Hendra in Queensland, says the opportunity to work from home and being her own boss, has been her biggest highlight.
“Every client and travel requirement is different and being my own boss I have the freedom to work with each client how and when they decide best suits them. I also love my independence and working from home. Time is my own and I am addicted to being responsive and getting back to my clients when I promise to. I am constantly time managing, but I have systems in place and TravelManagers provides plenty of business support and technical assistance, which really works for me. I am testament you can still enjoy a fantastic income, be flexible and achieve a good work-life balance.”
The support from the national partnership office is invaluable for personal travel managers.
“TravelManagers make it our business to invest in the talent of our personal travel managers with training, famils, technical support and mentorship, amongst other things. A large appeal of being home-based is that personal travel managers do not waste time travelling to and from work, instead spending more time focussing on their client’s travel arrangements. With the help from the team at the national partnership office by eliminating costs and non-revenue producing activities, their income is substantially improved,” says Gazal.
TravelManagers is well on its way to reaching the 550 personal travel managers milestone.
“We’re expecting these sales figures to further cement our standing in the industry and we are also expecting more interest in our business model from travel agency owner and managers looking to lower their operating costs and improve their income. Travellers are aware of the success of the personal travel manager concept so we’re going to need more people to meet demand,” says Gazal.