Are your staff managing airline schedule changes and inbound messages manually? Not only is this a costly, mundane exercise, but it’s preventing your agents from doing what they do best – selling travel!
Sabre has partnered with Travel Automation to deliver QBotic to automate this whole process for you.
QBotic enables automated processing of airline schedule changes and provides touch-less handling of more than 80% of your PNR’s on queue.
- Reduce the manual workload – Consultants can now focus on customer service and sales rather than trawling through schedule change queues.
- Improve your customer service – Routine changes can now be handled efficiently, so complex changes can get the attention they need.
- Reduce ADM’s – Eliminate airline fees for failure to remove HX segments.
- Increase revenue – Your staff no longer need to do the tedious time-consuming stuff, so they’re free to focus on selling.
- Seamless workflow – QBotic identifies 3 different levels of schedule changes, it ensures minimum connect time, and sends an email to the client with updates on the status. Plus it automatically removes HX segments to avoid airline fees and then documents everything in the PNR. All without your staff needing to lift a finger!.
QBotic is another amazing efficiency app available in the Sabre App Centre.
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