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Google Maps lands at Aussie airport

New AR feature is game-changer

An Australian first with Google Maps now available in both international and domestic terminals at one of our busiest airports.

Sydney Airport is the first in the country to get Google Maps Indoor Live View.

The new augmented reality feature is designed to help passengers find gates, baggage claims, retail outlets, dining options, restrooms and ATMs.

The feature provides arrows, directions and distance markers superimposed on the camera view to point people in the right direction across the terminals.

Visitors can also select the ‘Wheelchair accessible’ preference to find wheelchair, pram and suitcase friendly paths. They can also turn on audio navigation prompts, in addition to visual cues.

“This is a win for our passengers, who will be the first in Australia to benefit from this incredible new AR technology from Google,” said Belinda Scanlon, Sydney Airport Senior Manager Business Systems.

 “Whether travellers are looking for their gate, a bathroom or even a place to grab a bite to eat, they now have the directions they need at their fingertips.

“This is an especially great tool for travellers facing language barriers and accessibility needs, as it will help them navigate the airport more independently.”

The new AR technology is compatible with both Android and iOS devices.

“This is a game-changer for people visiting Sydney Airport, as AR directions can help people have an enjoyable and smooth travel experience,” said Anthony Bertuca, Group Product Manager at Google Maps in Australia.


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Published: 13 November 2023

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