WHY DID YOU TAKE UP THIS ROLE?
Almost a decade ago, my wife and I worked and lived on the Big Island of Hawai’i and it has always has been our dream and desire to return to Hawai’i. After managing for four years the Monarch Beach Resort in California for KSL Capital and KSL Resorts, I was extremely excited when the opportunity with Outrigger Hospitality Group came up to become the General Manager of its flagship resort, the Outrigger Reef Waikiki Beach Resort.
TELL US SOMETHING PEOPLE MIGHT NOT KNOW ABOUT OUTRIGGER REEF WAIKIKI BEACH RESORT
Outrigger Reef Waikiki Beach Resort and its sister property Outrigger Waikiki Beach Resort are two of only seven resorts that are located directly on Waikiki Beach - out of the hundreds of Waikiki properties we are very fortunate to have these prime locations.
TELL US ONE THING THAT IS COMING UP AT THE HOTEL THAT’S GOT YOU EXCITED
The most exciting moment will be the reopening of the resort in late spring after an US$80 million total transformation. The investment will transform the resort into a contemporary beachfront retreat, rooted in Hawaiian culture, with a focus on wellness and unmatched hospitality.
HOW HAS THE PROPERTY FARED THROUGH THE COVID-19 PANDEMIC?
The resort has been closed since March 2020 amid Covid-19. However, all properties under the Outrigger portfolio now follow Outrigger’s Clean Commitment – an enhanced safety platform developed in conjunction with Ecolab, the global leader in hospitality sanitation that incorporates state-of-the-art technology, cleaning products and procedures. This helps to provide a worry-free stay in paradise for our guests.
WHAT MAKES A GREAT HOTEL?
It truly starts with our associates – at Outrigger we call every employee a host – focusing on our mission of being the premier beach resort brand in the world which is achieved by caring for our each other, our guests, our place with our values as our guide.
WHAT’S ONE THING YOU ALWAYS TAKE WITH YOU ON YOUR TRAVELS
My iPhone and my iPad – I know these are two items, but I need both!
WHAT’S YOUR MOST MEMORABLE TRAVEL EXPERIENCE?
I have had the luxury of having travelled and worked at some of the most amazing places on earth. Hawai’i is still my top destination and now is a great time to book a future holiday here. However, my most memorable travel experience was to go to travel to Bazaruto Island, which is located of the coast of Mozambique. It’s not very easy to reach, but definitely worth the travel!
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