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Airline wrongdoings the scourge of most Oz travellers

Survey shows travellers desire leisurely pace, flexibility

Seven in ten Australian (68%) travellers say their holidays can be ruined by airline errors, a survey has shown.


Conducted by Eurail, the recent poll of 1,000 Aussies also revealed that four in ten (39%) travellers expressed a dislike of rigid itineraries, saying they could likewise negatively impact holidays.


Onboard Germany's ICE train (Image supplied)


Surely to Eurail’s delight, the findings do seem to suggest a growing penchant by Australians for rail travel, especially in Europe, where more Aussies travel by rail than anywhere else in the world.


Additionally, the study found that the gap year has made a comeback, with five in six (83%) respondents, both young and older, admitting to a desire to take a year off to travel.


Nearly half (46%) of those polled would ideally like to explore, at a leisurely pace, Europe’s great cities in their gap year.    


“It’s exciting to see so many Australians, from a wide spectrum of backgrounds and ages, being inspired to experience the beauty of Europe,” said Eurail Market Manager Clarissa Mattos, who is in Australia to share the latest news with the travel trade.


“We’re incredibly proud of our partnerships with our Australian travel trade partners who help us provide a reliable and flexible choice for Aussies to explore Europe in the most unique, and relaxed, way.”


The survey results come as Eurail releases some new product developments, including ‘The Big Eurail 20% Off Pass’ (available from, and other authorised general sales agents), an extended booking period of up to 11 months, validity of the Eurail pass on Eurostar trains, a rise in the youth age bracket to 27 years (up from 25 years) and its corresponding 35% discount, and a Kids Travel Free option, which allows up to two children aged 11 years and under to travel for free.


Written by: Mark Harada
Published: 9 October 2017

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