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Entire Travel Group opens first Melbourne office

How travel agents will benefit from ETG’s expansion

As part of a new phase in its ongoing expansion, Entire Travel Group has opened the company's first Melbourne office and added four well-known European specialists, who were all previous employees of Tempo Holidays and Bentours.


L-R: James Wyatt, Nicole Serisier, Greg McCallum, Viola Attalla and Marianna Errico


The new office - based in the Melbourne suburb of Carnegie - will be led by Entire Travel Group Sales Director Greg McCallum and includes highly-respected consultants Viola Attalla, Marianna Errico, James Wyatt and Nicole Serisier.


McCallum says Entire Travel Group acted quickly and decisively to secure new roles for the four consultants, who collectively offer more than 60 years travel industry experience.


"The sudden demise of Tempo has been devastating for everyone involved – none more so than the company's loyal and talented consultants," says McCallum.


"As competitors we have always respected their team's specialist knowledge, and we know that their work is valued by the many travel agents who have engaged with them over the years. I'm delighted we can now bring those skills into the Entire Travel Group fold."


McCallum says the Melbourne team will add a new dimension to Entire Travel Group's service proposition by working exclusively with travel agents constructing complex multi-destination European itineraries. 


"At present our consultants focus only on their one specialist destination - a point of difference that the majority of our customers embrace. It means, however, that when agents have clients travelling to more than one European nation, they interact with multiple specialists," he said. 


"Some agents prefer to deal with one consultant for the entire itinerary and we are now happy to offer that alternative service, without any compromise in the quality of advice - a development only made possible by the years of experience our new Melbourne team bring to their roles."


Entire Travel Group is a wholly Australian-owned and operated company offering a portfolio of nine specialist brands across Europe, North America and the Pacific and Indian oceans. The company was honoured to be named Australia's Best Specialty Wholesaler at the 2019 National Travel Industry Awards.


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Published: 30 October 2019

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