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Four of the weirdest car rental accident claims

Not your everyday events

Besides being islands (and beautiful), Australia and Iceland don’t seem to have an awful lot in common. But apparently they both present some pretty unique challenges when it comes to driving. 


Driving in Iceland


While looking for some of the strangest claims made by travellers, hire car insurance specialists came across some interesting experiences faced by visitors to Australia and Iceland.


Here’s a quick round-up of what happened and the sizes of claims:


  • Sheep crossing - Whilst maneuvering to avoid a sheep in Iceland, a customer veered off the road and drove into a large rock, damaging the undercarriage of the vehicle (AU$7,216 total claim payable).
  • Door blows off - On a visit to the Svartifoss Waterfall in Vatnajökull National Park in Iceland, strong winds blew off the driver-side door of a vehicle ($6,635 in repair bills).
  • Emu strike - While road-tripping near Alice Springs, NT, a traveller drove into an emu ($5,164 total claim amount).
  • Flying roo - A customer driving in Perth hit a kangaroo after the animal appeared from seemingly out of nowhere. The driver attributed the accident to glare from the evening sun blinding them ($6,077 total claim amount).


The safety warning that should come with Iceland’s Northern Lights


“Many travellers aren’t aware that the standard policy offered at the rental desk may not cover you for things like driving on unsealed roads, river crossing, windscreen damage, windblown doors or damage to the chassis of a vehicle,” head of growth Stewart Barrett told Traveltalk


“And these are some of the conditions you could be facing while travelling in remote areas and most certainly national parks. 


“For anyone travelling across Australia or abroad this summer, I'd recommend you shop around as there are car hire insurance policies that provide complete protection with no excess or claims fees plus all the standard inclusions."


Do you have any weird rental car stories to tell?


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Written by: Mark Harada
Published: 1 February 2019

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