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Heathrow extends passenger cap


The current 100,000 daily departing passengers limit at London’s Heathrow airport has been extended to 29 October “to support more reliable and resilient passenger journeys” the airport has said. 

 

In July, Heathrow introduced temporary capacity limits to better balance passenger demand with available resources.

 

 

The airport claims that with this limit in place, it was “able to operate a safe airport ecosystem that prioritises passenger needs” and claimed that it had resulted in fewer last-minute cancellations, better punctuality and shorter waits for bags. 

 

“We want to remove the cap as soon as possible, but we can only do so when we are confident that everyone operating at the airport has the resources to deliver the service our passengers deserve,” Heathrow Chief Commercial Officer Ross Baker said. 

 

The capacity limits will be kept under regular review and could be lifted earlier should there be a sustained picture of better resilience and a material increase in resourcing levels, notably at some airline ground handlers which remains a core constraint on capacity at the airport. 

 

Image courtesy of Heathrow Airport.

 
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Published: 17 August 2022

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