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Intercontinental carrier bites the dust


Travellers left stuck across Europe

Passengers have been left stranded and out of pocket by the sudden collapse of a European low-cost carrier. 

 

After 14 years of operations, Denmark’s Primera Air announced it would cease operations effective immediately. 

 

 

According to the BBC, most of the airline's business involved taking Scandinavian holidaymakers to Southern Europe. 

 

But the LCC also had a strong presence in the UK, and earlier this year even began flying to the US and Canada from London Stansted and Birmingham. Primera had also planned to fly between Madrid and New York, Boston and Toronto next month. 

 

In bad news for anyone in Britain who was booked on a flight with Primera, the UK’s Civil Aviation Authority (CAA) said in a statement that the airlines “is not covered by the UK Civil Aviation Authority's ATOL Protection scheme which only covers passengers booked on a package holiday”. 

 

Passengers who were to return to Britain on Primera will now need to make their own arrangements back to the UK, while anyone who had booked directly with the airline would also not be covered. 

 

However, those who had booked through an agent may have been provided with insurance that covers “Scheduled Airline Failure” cover.

 

Canadian Angela Dorau, who was waiting to board a plane from Paris to Toronto with her husband when it was announced the flight had been cancelled said “everybody was stranded”.  

 

“Currently my husband and I are in a dumpy motel by the airport trying to frantically scrounge together the funds to pay for another way home," said Ms Dorau, who could be €2,000 ($3,200) out of pocket.

 

Written by: Mark Harada
Published: 2 October 2018


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