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Qantas promotes Rachel Yangoyan to become the next CEO of QantasLink


Company veteran Rachel Yangoyan will take the controls of the Flying Kangaroo’s regional division as she continues her rise through the ranks.

Rachel Yangoyan will become the next QantasLink CEO.

Qantas has promoted long-serving executive Rachel Yangoyan to its senior leadership ranks, installing the 20-year company veteran as the new Chief Executive Officer of Qantas’ regional offshoot, QantasLink.

Yangoyan has held various executive positions over her two decades with the Flying Kangaroo covering departments such as Customer Experience, Operations, Airports, Loyalty and Strategy. She will now take charge of QantasLink in early November.

More recently, she steered Qantas’ ‘entry into service’ program for new aircraft joining the fleet including the ‘Project Winton’ regional renewal consisting of 29 Airbus A220s, the first of which will arrive to begin QantasLink’s fleet renewal before the end of this year.

Construction of the new aircraft began earlier this year in Mirabel, Canada, with names for the new aircraft expected to be revealed shortly.

Routes for the new Airbus A220 jets will include Canberra-Hobart, along with other short-range routes from Brisbane, Sydney and Melbourne. The Airbus A220 has a range of nearly 6,000kms – more than double that of the Boeing 717 – meaning it can technically fly across Australia while burning nearly 30 per cent less fuel than its predecessor.

The Airbus A220 will be key to the QantasLink fleet renewal, with 29 arriving over three years.

Each of QantasLink’s Airbus A220 aircraft will seat 137 passengers over two cabins, with 10 Business class seats and 127 in Economy class.

Yangoyan replaces John Gissing at the helm of QantasLink, who earlier this year announced his intention to retire after more than a decade leading the regional division. To ease the transition, Gissing will move into an advisory role for the next 12 months.

“Rachel has a deep understanding of what it takes to run an airline and brings a lot of capability to this role,” said Qantas Group CEO, Vanessa Hudson.

“As CEO of QantasLink, she’ll be responsible for our regional and charter operations, which are key parts of our business and also key to the role we play in connecting remote parts of Australia.

“This appointment completes the new leadership team structure we announced earlier in the year, which is focused on dealing with the challenges and opportunities now in front of us.”

Yangoyan said she was honoured to be chosen to take on such a key role at Qantas.

“Qantas started in outback Australia and it’s an honour to be taking on the role of QantasLink CEO and working with our people on improving how we serve regional communities as well as the resources sector,” she said.

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Written by: Matt Lennon
Published: 24 October 2023

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