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Transport dept wants refunds for lost baggage

While flying is still a pipe dream for many of us locked down in Australia, over in the US, it’s a different story and the US Transportation Department has plans that will please many a flyer. 


The US Transportation Department is set to propose a requirement that would see airlines issue baggage fee refunds if lost luggage isn’t returned in 12 hours. 


The proposal would also see refunds issued for extra services not provided such as inflight WiFi, the Associated Press reported. 


The 12 hour deadline would apply to US flights and international flights will have a 25 hour deadline. 


The current law stipulates that airlines are only required to issue refunds if bags are completely lost with the exception that must cover "reasonable" expenses that come as a result of a temporarily lost bag.


The baggage refund proposal is the first of several airline regulations the Biden administration plans to enact, a Transportation Department official, who spoke on condition of anonymity, said. 

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Published: 5 July 2021

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