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Mandarin Oriental Hotel Group has claimed the highest number of Five-Stars to date with 24 hotels and 16 spas recognised in the prestigious annual Forbes Travel Guide Awards for 2024. 

Across the Group’s global portfolio, from New York to London and Bangkok to Dubai, 2024 marks the year with the highest number of spas listed. By Forbes’ own definition, Five-Star properties ‘Deliver an outstanding experience and consistently offer a highly customised level of service’.

This year, 12 of the Group’s hotels achieved the Five-Star distinction in both the hotel and spa categories, namely The Landmark Mandarin Oriental, Hong Kong, Mandarin Oriental, Bangkok, Mandarin Oriental, Boston, Mandarin Oriental, Doha, Mandarin Oriental Jumeira, Dubai, Mandarin Oriental, Hong Kong, Mandarin Oriental Hyde Park, London, Mandarin Oriental, New York, Mandarin Oriental, Shenzhen, Mandarin Oriental, Singapore, Mandarin Oriental, Tokyo and Mandarin Oriental Wangfujing, Beijing. 

Mandarin Oriental, New York was once again named a Five-Star Hotel and Spa, while The Spa carries the particular distinction of being the most established Five-Star spa awardee on the entire East Coast, marking 18 straight years of the accolade. Elsewhere in the Americas, Mandarin Oriental, Boston, has won Five-Star ratings for both hotel and spa since it opened in 2008. 

In the United Kingdom, Mandarin Oriental Hyde Park, London secured the coveted Five-Star rating for hotel and spa. 

In Switzerland, no hotel in the city of Luzern was awarded Five Stars last year, but Mandarin Oriental, Luzern received the recognition in its first full year of operation, while Mandarin Oriental, Milan was once again named the only Five-Star hotel in the city. 

In the Middle East, Mandarin Oriental, Doha was the only hotel in the Qatari capital to win Five Stars in both the hotel and spa categories, while Mandarin Oriental Jumeira, Dubai also secured the hotel and spa distinction.

In Asia Pacific, Mandarin Oriental Wangfujing, Beijing again received the highest Five-Star accolade as both a hotel and a spa, marking the fourth consecutive year it has done so since opening. The Landmark Mandarin Oriental, Hong Kong again achieved the top hotel and spa rating, as it has annually since 2010, while Mandarin Oriental, Guangzhou retained the Five-Star rating for its spa for the seventh straight year. 

Forbes is a global rating system for luxury hotels, restaurants and spas, where highly-trained inspectors visit every property and evaluate them based on up to 900 objective criteria.