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The magic didn’t happen for thousands of cruise passengers left stranded when industrial action prevented a Disney ship from docking in an Australian port.

Some 2,000 people were due to board Disney Wonder in Hobart for a weekend cruise but a strike by marine pilots meant their trip was cancelled.

The Australian Maritime Officers Union (AMOU) took the action over a dispute about pay and working conditions. Both cruise ships and freight vessels were caught up in the action.

“TasPorts understands passengers would be very disappointed, having likely booked the cruise with Hobart in mind, given it was the only port call on the sail,” said a statement from TasPorts.

“While TasPorts respects the right for pilots to take protected industrial action, we have been public with our concerns regarding the devastation this causes to customers, communities and the Tasmanian economy.”

“We are calling on the AMOU to negotiate an agreement that is fair and reasonable so Tasmania’s safe and reliable port operations can be resumed.”

Related story: What Australian cruisers can expect on Disney Wonder