From 28 July 2024, flights between Sydney and Shanghai will be suspended due to low demand.
Qantas resumed its Sydney-Shanghai service in October last year after it was paused during COVID, however demand has not recovered as anticipated.
Qantas will continue to monitor the Australia-China market closely and will look to return to Shanghai when demand has recovered.
Customers can continue to travel to Shanghai and other destinations in China on Qantas flights to Hong Kong with onward connections on partner airlines. Qantas Frequent Flyers can earn and redeem Qantas Points when travelling with partner airlines.
Customers booked to travel on Shanghai flights from 28 July will be contacted and offered a full refund, or they can contact Qantas or their travel agent to discuss rebooking on alternative flights.
Aircraft used on this route will be redirected to boost flying to other destinations across Asia where there is increasing demand or new tourism opportunities.