Virgin Australia has confirmed a delay in the delivery of new Boeing aircraft is partially to blame for the continued suspension of its direct Adelaide-Bali services.
Guests booked to travel between Adelaide and Bali from June onwards will be directly contacted by Virgin Australia or their travel agent to provide alternative arrangements, including connecting flights to and from Bali on the booked day of travel via Brisbane, Sydney and Melbourne. Where an alternative is not suitable, guests will be offered a full refund.
“We have made the decision to continue suspension of direct Adelaide-Bali services from June 2024 due to various factors including the delayed delivery of new aircraft. We acknowledge this decision will be disappointing for some guests and we sincerely apologise for any inconvenience,” a Virgin Australia spokesperson said.
This route had already been seasonally suspended from 6 February – 17 March and 28 April – 9 June.
The airline says the continued suspension of this route is necessary to manage impacts to Virgin’s international and domestic schedule as a result of the delayed delivery of new aircraft. Guests who wish to discuss alternative arrangements available to them, including travelling via an alternate port, are encouraged to reach out to the Virgin Australia Guest Contact Centre on 13 67 89.
